OBJECTIVE

The objective of this project was to upgrade the network infrastructure at the Nicholas J. Pirro Convention Center, Upstate Medical University Arena at The Oncenter War Memorial, and the Civic Center Theaters. This phase focused on upgrading the cabling and network connections to support digital menus, digital signage, and a more robust network for ASM Global Group’s concessions and event operations.

SOLUTION OVERVIEW

The project aimed to provide a 10G internet connection to an event center by upgrading the fiber network and replacing outdated equipment. This included installing new fiber cables in partnership with A-M Electric, a certified MBE/DBE Electrical and Communications Contractor based in Upstate New York. It also involved removing outdated network equipment, organizing data racks, and deploying Cisco Meraki switches to enhance network speed and performance. Once this was complete, a new contract with the internet provider expanded the network capacity, enabling faster Wi-Fi and future-proofing the infrastructure for growth.

The upgraded network supports key event operations, including digital signage, concessions, and high-demand activities like dance competitions and conventions. It helped to enhance payment processing, enabling seamless credit card transactions and streamlined order management. The result is a more robust network that enhances the overall experience for both vendors and guests.

Benefits

Enhanced Connectivity

• Faster WiFi, enabling more reliable and efficient operations for both staff and attendees during events.

Future-Proofing

• Ensured that the venues were ready for future tech advancements
• Supporting growing demands for higher bandwidth and more robust digital services

Seamless Digital Experience

• The transition from printed to digital menus and signage offered flexibility in real-time updates and enhanced customer experience during events, from food ordering to event-related promotions.